1 July 2020
STAYING IN TOUCH IS EASY, EVEN IN LOCKDOWN
We may not be able to see each other, but it has not stopped the Transport Sector Retirement Fund (TSRF) or its administrators, Salt Employee Benefits (Salt) and Sanlam Employee Benefits (Sanlam), to stay in touch with you, to deliver our best possible service, and to go the extra mile for members and employers.
WORKING REMOTELY IS PROVING SUCCESSFUL
Although we miss our face-to-face interactions and the opportunity to meet members, we have not skipped a beat in responding to enquiries or paying out claims.
In fact, behind the scenes our administrators Salt and Sanlam are working around the clock to service your needs.
KEEP ON TALKING TO US
The Fund and its service providers are willing, able and ready to deal effectively with any of your telephone calls or email queries.
For the safety of our members and employers, we prefer that you continue to submit all claims through the central mailbox to firstname.lastname@example.org and any queries to the Contact Centre on 011 544 8300.
Until we meet again, stay strong, remain positive and take care of yourself and your loved ones. And remember: We stand in solidarity with you.