Talk to Us

Front Office – they are responsible for ensuring contributions are paid by the employer, assist members with enquiries, receive claim forms and make sure they are complete before submitting to SALT EB for processing.

Email: members@rflipf-sanlam.co.za

Tel: 011 544 8300

Back Office – they receive the contribution schedules from Sanlam and allocate contributions to members’ accounts. SALT receives complete claim forms from Sanlam, process and pay these claims. SALT is responsible for the administration of member records and compiling the financial statements of the Fund as well as producing the member benefit statements.

Email: rfinfo@salteb.co.za

Tel: (011) 544 8300

Funeral Insurer

Submit funeral claims to members@rflipf-sanlam.co.za or contact our call centre on 0115448300.

Call Centre: 011 544 8300
Fax: 086 593 0006
Email: members@rflipf-sanlam.co.za
Fund No: 12/8/37811

For all queries relating to the TSRF, members can use the following details:
Email: members@rflipf-sanlam.co.za
Fax: 086 593 0006

Members can also make use of the Walk-In centres at the following addresses:

Client Contact Centre
Samro Place
8th Floor
20 De Korte Street
Braamfontein

TSRF
Suite 2, Edward building 1
116 Edward Street
Oakdale Bellville
7530

TSRF
300 Anton Lembede Street,
6th Floor, office 606,
Delta Towers, Durban